The Top CRM Solutions That Integrate with Microsoft Outlook

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You’ve come to the right place if you’re seeking a top CRM program that works with Microsoft Outlook. This blog post will discuss some of the top CRM products that integrate effectively with Outlook. We’ll also advise you on picking the best CRM for your company. Therefore, we have what you need, whether you’re just getting started and seeking a fundamental CRM solution or something more sophisticated that works with Outlook.

One of the most used email applications available is Microsoft Outlook. And with good cause! You can keep organized and in touch with your contacts thanks to its simplicity of use and abundance of features. However, did you know that there are CRM programs available that integrate perfectly with Outlook? That is correct! We have what you need if you’re seeking a top CRM program that works with Microsoft Outlook.

This blog post will discuss some of the top CRM programs for Microsoft Outlook integration. We’ll also advise you on picking the best CRM for your company. So, whether you’re just getting started and seeking a fundamental CRM solution or something more sophisticated that works with Outlook, we’ve got you covered!

There are a few considerations you should make before selecting a CRM solution. The most important thing to check is whether Microsoft Outlook can be integrated with your chosen CRM. You’ll be able to manage your contacts and sales funnel right from Outlook, which will greatly simplify your life.

Your budget is something else to consider. Many CRM options are available, ranging in price from free to expensive. Therefore, it’s crucial to choose one that is within your means. But don’t worry; there are still excellent CRM options available that can work for you even if your budget is limited.

Lastly, be sure the CRM you select offers the features and capabilities you require. Depending on your business, this can vary, but some features include lead tracking, contact management, and reporting.

Because they have it open all day, your sales staff probably prefer to use Microsoft Office Outlook as their central center for maintaining customer connections. Given that Outlook has a ton of capability for managing client emails, it is simple to understand why. They may plan calls and appointments with ease using the Outlook calendar.

Don’t be misled into thinking that using Outlook to manage customer interactions is a good idea because it has some excellent features like Tasks and Calendar. Any email client is a bad choice for this use case, therefore elevating Outlook to take this place would be a mistake.

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Why You Need a CRM for Outlook

To start, sharing and tracking documents are difficult using Outlook. Sure, you can email the stuff, but unless you want to dig through your whole email chain each time you need to refer to a file, good luck trying to find it again later. And forget about trying to keep track of prospects’ positions in your sales pipeline if there is no mechanism to capture client interaction history on connected papers.

You have no idea how your sales reps are doing because Outlook doesn’t have any reporting feature. You have no idea, for instance, how frequently they follow up with customers or make phone calls. The quality of their close percentage cannot, therefore, be determined.

But that’s not the point of this discussion. It’s already been proven to be excellent for emails. That is why more than 400 million people use it. Leads will increase as your business grows, so you should consider using a real customer relationship management platform with Outlook integration. Adopting new technologies is never simple. Using a CRM for Outlook can make things easier by allowing your sales team to continue using the programs they are accustomed to while also increasing their organizational and collaborative skills.

Best CRM for Outlook Solutions

Which CRM applications are Outlook-compatible? Which solutions provide you the freedom to avoid learning a new product while integrating Outlook? In this article, we’ve discussed five of the top solutions; if you’d want customized CRM recommendations for your business.


Businesses may now utilize Insightly to integrate CRM system records with new clients, displaying the relationships between several prospects from the same company. The sales pipeline functionality is excellent for the price, and the user interface is easy to use. When a prospect enters a new phase, automatic notifications may be delivered to all reps who need to stay in touch.

Insightly can help close a sizable transaction with its limited project management features. Enterprise, Professional, and are the three price tiers. Sales representatives can obtain real-time information and cross or upsell with pertinent products using customizable business intelligence dashboards, workflow automation, and buildable product books; the cost increases as more features are added.


Sales teams may utilize Nimbly, a cloud-based CRM tool, to efficiently manage connections on LinkedIn and other social media platforms. Reps may create thorough databases on prospects using Nimble based on their social media activities. Additionally, the technology enables salespeople to log every social interaction they have with Outlook contacts so that conversations may be easily resumed later.

Nimble offers annual billing for a lower monthly cost and is less expensive per user than Insightly. There aren’t many solutions that combine CRM capabilities with social media platforms as successfully as Nimble does if your team heavily utilizes social media to complete tasks.


Keap, formerly Infusionsoft, enhances the advantages of sales automation with marketing capabilities. This platform offers robust email automation and lets users construct email templates and landing pages hosted by the company, allowing salespeople to nurture leads. Keap alerts you when a lead calls, texts, or emails you so you may swiftly reply. It also features e-commerce compatibility with well-known systems like Shopify, WooCommerce, and BigCommerce.

Other advantages include contact management and reporting capabilities for both marketing and sales. 500 contacts and one user are included for a monthly fee. Keap is a robust, functional platform, albeit it may be overkill if you’re still in the start-up stage.

-Prophet CRM:

It is an Outlook plugin that enhances Microsoft Outlook’s functionality rather than a brand-new piece of software. Prophet CRM by Avidian is just an Outlook plug-in that supports the functionality of Microsoft Outlook instead of offering a platform that works with Microsoft Outlook. Users can use it, for instance, to create sales force automation processes in the Outlook client, allowing them to set up repetitive operations that are carried out at the appropriate time.

Real-time forecasting, trend analysis, and more reporting features are added to the program by the Outlook CRM software. For ardent Outlook users, the solution may be the most logical method to solve your CRM connectivity problem, albeit a little more expensive per user per month. Although there are four different pricing tiers, only the Sales CRM and Enterprise tiers include a complete CRM.

-Microsoft Dynamics CRM:

Microsoft Dynamics CRM and Outlook have simple data syncing and integration because they are both Microsoft products. Users are allowed to develop multi-channel marketing campaigns and gain insightful data from this. Furthermore, sales and customer support representatives can carry on where they left off since Dynamics CRM links Outlook emails and other interactions to the client’s file.

The cost of the Microsoft CRM system is exorbitant for most small enterprises. It is the best solution for organizations because it offers alternatives for numerous commercial departments and an enterprise resource planning (ERP) system. It also includes a sizable knowledge base to help people get started or solve issues.

CRM & Outlook Integration Improve Usability

It’s important to keep usability in mind when choosing a CRM. However, “usability” is frequently exclusively mentioned in a program’s user interface. User-friendly navigation is essential. Still, another factor in determining how useful a CRM is is how easily it can be integrated with the current tools used by your sales team. If your salespeople are familiar with Outlook and use it frequently, you’ll benefit from a solution that enables you to link Outlook to CRM.

What is contact management, and why do you need it for Outlook?

Using a contact management system, you can maintain track of vital information about your contacts, like their names, addresses, phone numbers, and email addresses. It makes it simple to contact them whenever you need to.

The compatibility of Outlook with Microsoft Office 365 is one of the factors contributing to its popularity as an email client. This function makes it simple to handle your contacts and other significant factors. Word, Excel, PowerPoint, and OneNote are a few software programs offered by the productivity suite. All of which have seamless interaction with Outlook and work without a hitch.

Outlook’s flexibility makes it a fantastic option for contact management. You can make groups and custom fields to send emails to many recipients at once and save any information you need. Additionally, you may add plugins to Outlook on your desktop to add even more functionality, such as the capability to monitor your contacts’ social media activity.

There are a couple of additional contact management techniques that work with Outlook. In this piece, we’ll look at some of the best CRM programs that integrate with Outlook. We’ll also offer advice on choosing the ideal solution for your requirements.


It integrates with Outlook and is a CRM system that is frequently used. Salesforce enables you to manage your sales pipeline, keep track of the activities of your contacts, and produce unique reports. Numerous features from Salesforce are geared toward small businesses.

-Zoho CRM:

CRM software called Zoho connects with Outlook. It provides many of the same functions as Salesforce, like monitoring your sales pipeline and tracking the activity of your contacts. It also includes some distinctive capabilities, such as the ability to build online forms for collecting leads from your website.


For sales teams, Pipedrive is the ideal CRM system. With tools like personalized dashboards and reporting, it’s simple to manage your contacts and business. Pipedrive has an integrated email client, so you can always communicate with your team.

-HubSpot Sales:

A CRM program that is a component of the HubSpot marketing platforms. All the tools you’ll need to manage your contacts and deals are included in HubSpot Sales, including the option to make your own custom fields, groups, and reports. Additionally, HubSpot Sales is integrated with the rest of the HubSpot platform, making it simple to follow your contacts’ behavior on all of their channels.

Your business requires a CRM system, but you might not know where to look. Here are some of the best CRM alternatives available if Outlook compatibility is vital to you. Spend time analyzing each choice to determine which is best for your company.

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How to add, edit, and delete contacts in Outlook

With Outlook contacts, which function like digital business cards, you can manage and keep track of everyone with whom you exchange emails. In this post, we’ll demonstrate how to manage your Outlook contacts.

Adding a new contact

  • Click Home > New Contact to add a new contact.
  • Please fill out the fields below with your full name, email, and phone number.
  • In addition to notes, you may also include a photo.
  • Once you have finished entering all the necessary data, click “Save & Close.”

Editing a contact

  • Right-click a contact’s name and choose “Edit Contact” to edit that person.
  • To make changes or add new contacts, click Save & Close at the bottom of your Google Contacts page.

Delete a contact

  • Choose at the bottom of the page on
  • Choose All Contacts from the left-hand menu.
  • Choose Delete after selecting one or more contacts in the middle pane.
  • Select the item you want to remove from the list, then press the DELETE key. Press the ENTER or OK key to confirm.

Tips for Effectively Managing Contact Lists

List management is a crucial chore even though online marketing may not be as glamorous as some think. Managing a contact list is something that no one wants to do, but it must be done, much like getting a yearly physical or reconciling a checkbook.

Your contact list’s quality will make or break your marketing efforts. An adequately kept list gives you the information required to develop your company, market your goods and services, and take other necessary actions. These people are your target market, and working with poor information is never a smart idea in a sales environment. You’ll be working with them if you don’t manage your list correctly.

-Clean House:

Utilizing current information improves efficiency and reduces embarrassing situations. Your contact list will help you avoid marketing to people whose information is outdated if you regularly update it.

  • Remove inaccurate information after each campaign, such as bounced or inactive emails.
  • People who have elected not to receive emails from you should be removed from your list.
  • Inform your contacts if their position at the company has changed.
  • A contract automatically switches to a different market segment when it changes market sectors (i.e., the prospect to the current customer).
  • Add details to an update if you get one. Added phone numbers, various email addresses, or new addresses are a few examples.
  • Any pertinent information that might come up in your conversations with your contacts in the future should be noted. For instance, if a contact responds to a sales call or email campaign with vital information for upcoming sales.

Keep your contact information up to date at the very least if you cannot take any other action from this list to manage it. Your marketing efforts will appear more trustworthy if you have accurate market research.

-Use a CRM:

Data cleansing is simple with a customer relationship management system. These systems used to only aid in information organization but now offer much more functionality. In terms of data cleansing, CRMs can help with:

  • Our user-friendly interface simplifies changing your name, email address, and password.
  • Include consumer data in your marketing campaigns.
  • Keep your process in mind at all times when categorizing data. You can maintain efficiency and organization by doing this.

The fact that all your client and prospect information is housed in one place is a massive benefit of CRM software. The same policies and procedures that apply to one contact also apply to the others. If you keep your contacts in an Excel spreadsheet, it will irritate you.

-Use Email Marketing Software to Manage Lists:

CRMs could be overkill if all you want to do is handle a few opt-ins or carry out other simple tasks. Instead, think about using email marketing software. The following tools are excellent for monitoring willing and active email marketing participants.

  • Mail Chimp
  • Constant Contact
  • iContact
  • Marketo
  • HubSpot

There are many possibilities available if you look for email marketing packages online. The software mentioned above is excellent because it is affordable, simple, and perfect for organizing contact information.

-Segment Your Email Lists

Collecting quality information alone may be sufficient, so be sure you have it before moving forward. Once you’ve done that, divide your email list into groups according to your target market and business practices. Customers with diverse buying preferences, for instance, should be on separate lists if your business sells different goods or services to them. This is because they should be receiving different marketing messages.

You may improve the effectiveness and focus of your marketing by segmenting your lists. People interested in a specific good or service won’t get messages that aren’t pertinent to them, making them less inclined to unsubscribe from your communications.


Outlook is among the most widely used email clients worldwide, so it is unsurprising that many CRM solutions connect with the application. Many CRMs have been deliberately created to integrate nicely with Outlook. You’ve come to the right place if you’re seeking a top CRM program that works with Microsoft Outlook. We’ve put together a list of some of the top CRMs available today that integrate well with Outlook, and we’ll also give you some advice on how to pick the ideal CRM for your company. Therefore, we have what you need, whether you’re just getting started and seeking a fundamental CRM solution or something more sophisticated that works with Outlook.

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Before I became one of America’s top 5 growth hackers… I was included in Forbes’ 1000 to Watch List, I’ve spoken at the biggest tech conferences in the world including the CES and the Web Summit.


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